PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Gleeson Agencies and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
DELIVERY OF PHYSICAL GOODS
Gleeson Agencies uses Toll Prority, Direct Freight Express, TNT & Australia Post and other reputable courier companies to deliver physical goods. Deliveries are processed promptly upon receipt of full payment unless you have a credit account with Gleeson Agencies.
Delivery will usually be received within 1-5 business days, depending on the destination of the goods, the supply chain and the delivery company. Gleeson Agencies will replace goods that are damaged in transit and we will pay the cost of shipping a replacement product to you. It is your responsibility, however, to pay the return shipping costs of damaged goods.
Replacement of damaged or lost items is made at the discretion of Gleeson Agencies.
RETURNS AND REFUNDS
Gleeson Agencies handles approved returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should we accidentallly deliver the wrong goods to your premises or the goods are damaged, please notify us within 48 hours of receipt.
If we are able to resolve your complaint, we will process a refund upon timely receipt of the goods purchased. Refunds will be processed promptly and payment will be made directly into your nominated bank account. Refund payments may take up to 7 business days to be received.
Refunds are made at the discretion of Gleeson Agencies.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010, Gleeson Agencies’ liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Gleeson Agencies’ rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that Gleeson Agencies is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
LINKS TO OTHER WEBSITES
Gleeson Agencies may from time to time provide links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Gleeson Agencies and the owners of those websites.
Gleeson Agencies takes no responsibility for any of the content found on the linked websites.
Gleeson Agencies’ website may contain information provided by third parties for which Gleeson Agencies accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard
Gleeson Agencies gives no warranty that the goods or services will be free of errors or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility, and not the responsibility of Gleeson Agencies, to bear any costs of servicing, repairs, or correction. The applicable law in your state of territory may not permit these exclusions, particularly the exclusions of some implied warranties.
Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it.
At Gleeson Agencies, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you.
Gleeson Agencies respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).
Furthermore, all of the customer data Gleeson Agencies collects is secured against unauthorized use or access.
Gleeson Agencies does not and will not sell or deal in personal or customer information. We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services.
DISCLOSURE OF YOUR INFORMATION
Gleeson Agencies may be required, in certain circumstances, to disclose information in good faith and where Gleeson Agencies is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of Gleeson Agencies, its customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of providing similar goods, services or information for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Gleeson Agencies.
Gleeson Agencies expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Gleeson Agencies will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use.
Gleeson Agencies reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party.
In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
Gleeson Agencies expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only (unless you are a competitor of Gleeson Agencies).
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
These terms and conditions represent the whole agreement between you and Gleeson Agencies concerning your use and access to Gleeson Agencies’ website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory.
All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
This agreement and this website are subject to the laws of South Australia and Australia. If there is a dispute between you and Gleeson Agencies that results in litigation then you must submit to the jurisdiction of the courts of South Australia.